Shipping policy

Last Updated: July 18, 2026

Fast, Reliable & Safe Delivery Across Pakistan! At Trandmax, we are committed to delivering your orders as quickly and safely as possible.

1. Order Confirmation & Processing

  • Verification: Orders are verified and processed within 1–2 business days.

  • Confirmation: Once your order is placed, you will receive an official order confirmation message.

  • Holidays: Orders placed on Sundays or public holidays will be processed on the next working day.

  • Peak Seasons: During major sale seasons or high-volume periods, processing may take up to 3 business days.

2. Delivery Timeframe

Please refer to the table below for estimated delivery times based on your location:

Location Estimated Delivery
Karachi, Lahore, Islamabad 2–3 Working Days
Faisalabad, Peshawar, Quetta 3–4 Working Days
Other Major Cities 3–5 Working Days
Remote or Rural Areas 5–7 Working Days

Note: These are estimated delivery times and may vary slightly depending on the courier partner or specific location constraints.

3. Shipping Charges

  • Shipping charges are calculated automatically at checkout based on your specific location.

  • Fees depend entirely on the order size, total weight, and final destination.

  • Free Shipping: Free shipping will be automatically applied to selected products or during special promotional events.

4. Cash on Delivery (COD)

  • COD services are available throughout Pakistan.

  • Redelivery: If a delivery attempt is missed, our trusted courier partner will attempt to deliver the package again.

  • Failed Delivery: If the delivery fails twice, the order will be returned to our warehouse. Reshipping charges will apply for any subsequent delivery attempts.

5. Packaging & Safety

  • Every single order is thoroughly inspected and securely packed before dispatch.

  • Fragile Items: We use extra protective layering and bubble wrap for delicate items to ensure safe transit.

  • Damaged Goods: If an item is unfortunately damaged during transit, please contact us immediately with supporting unboxing photos or videos.

6. Order Cancellation & Tracking

  • Tracking: A unique Tracking ID will be sent to you via SMS or email once your order has been dispatched.

  • Cancellation: Orders can only be cancelled before they are handed over to the courier partner for dispatch.

  • Refusal: If a COD order is completely refused at the doorstep without a valid reason, the customer's details may be flagged, and they may be blocked from placing future orders on our store.

⚠️ Important Notes

  • Trandmax is not responsible for unexpected delays caused by courier partners or natural circumstances (e.g., severe weather, strikes, floods, etc.).

  • Providing an incorrect or incomplete address/phone number may lead to significant order delays or automatic cancellation.

  • For bulk or corporate orders, please contact us directly through our official support channels for specialized logistical arrangements.